Have a question? You can find most answers in our FAQ

Current Customers

Answers to common questions we receive from current customers.

How do I contact Remote Cart?: If you are a current customer all you need to do is log into the members administration area and click on the link to contact us. If you are not a customer just e-mail us at info@remotecart.com. (Updated: 09/18/99)
How do I integrate my site with the shopping cart?: We have setup a guide to help you. Just click here. (Updated: 08/24/99)
How do I know if I have orders?: Once a order is placed you will receive a e-mail. This e-mail will contain a link to our secure administration area so you can pick up your order. (Updated: 08/24/99)
How do I setup the shopping cart?: You don't, we do all the setup for you. Instead of giving you a complicated online form to try to figure out we will do all the setup. This includes defining the shipping logic, sales tax, even creating the shopping cart pages (this does not include creating your catalog pages). (Updated: 08/24/99)
How do I use your free virtual domain or MyShop.com redirection?: Just log into the members administration area and click on the link titled "Domain Redirection". (Updated: 09/28/99)
What if I want to cancel my account?: All you need to do is contact us through the members administration area so we can verify you requested the cancellation. All we ask is that you let us know why you are canceling so we can improve our service. (Updated: 09/28/99)